Guide

Simplex customer portal : your rentals, your personalized service

Un homme utilise un ordinateur portable sur un chantier pour accéder à l'Espace Client afin de louer des outils pour la construction

Everything becomes simpler with the Simplex customer portal. Whether you're an individual, a company, or a member business, manage all your tool rentals and more in one place, enhance your experience with Simplex, and enjoy all these benefits.

A customer portal that adapts to your profile

Simpler for Individuals

Are you an individual looking for a convenient solution to manage your tool rentals? The customer portal is designed for you! You enjoy numerous benefits that simplify your experience.

  • Rental Tracking: You can track all your tool rentals, whether they are past, ongoing, or upcoming. This allows you to have an overview of your projects and better plan your tool usage.
  • Access to Consumption Reports: You can view detailed consumption reports, helping you better understand your expenses and optimize your resources.
  • Quick 3-Click Reservations: Tool reservations are streamlined to the maximum. In just three clicks, you can reserve the tool you need, saving you precious time.

With an individual profile from Simplex, the management of your tool rentals becomes more efficient and practical. Join us and enjoy these benefits today!

More efficient management for businesses

We understand that every business has specific needs, which is why we've created a customer portal to simplify your daily operations. With this new tool at your disposal, you can personalize your invoices by adding your company name. Additionally, enjoy many other benefits, such as:

  • Tracking all your rentals, past, ongoing, and upcoming, for easier planning.
  • Access to consumption reports and account statements at any time, with the option to download them. Analyze your organization's rental activities for more efficient cash flow management.
  • Save time with quick reservations in a few clicks.
  • Benefit from a centralized account valid throughout Quebec.

But there's much more to discover with your Simplex customer portal...

Even more benefits for member businesses

Enhance your experience with Simplex and take it to the next level by becoming a member. It's as simple as creating a profile and filling out the form to become a member.

But why become a member?

  • Easier to Protect Yourself: Creating a member account provides better protection against identity theft when picking up rentals at the branch, unauthorized individuals, and saves you precious time. You can define the authorization level of your employees in your customer portal using one of the three available roles: Administrator, Editor, and Visitor.
  • Easier to Organize: Simplify the delegation of tasks and responsibilities within your team. Define who is authorized to make rentals, pick up reservations, view invoices, and track past, ongoing, and upcoming rentals.
  • Easier to Communicate: You have a dedicated representative for your service, ready to assist you when needed. You can schedule an appointment at any time by checking their real-time availability. Plus, our Chatbot is there to connect you directly with our credit service team, ready to answer all your questions.
  • Easier to Budget: Access your consumption report at any time. You can access your invoices and rentals while knowing their status, allowing you to plan your future expenses. Additionally, you'll have access to consumption reports to better track your finances and plan your budget.
Partie droite d'un clavier d'ordinateur avec un doigt qui va appuyer sur la touche devenir membre écrit en rouge.

Member Benefits

To learn more about the benefits of becoming a corporate member, we invite you to visit our page:

The member benefits

A centralized account to simplify your rentals across Quebec

Need a lift on a construction site in Montreal? And three weeks later, scaffolding for a construction project in Quebec City? Our website and your customer portal are here to help you optimize all your reservations.

Rent where you want, when you want from all our branches, and easily track the progress of all your reservations in one place. Your centralized account offers complete flexibility to meet your needs throughout Quebec.

Do you have questions?

Questions or concerns? Check out our FAQ section on the customer portal to quickly find answers to common questions. If you need additional assistance, feel free to visit our "Contact us" page to get in touch with us.

Don't have your Customer Portal yet?

Enhance your experience!