Billing

This is a wear clause representing 9.9% of rental rates, which is used to cover accidental breakage during normal use of a tool or equipment. Please note that all of our customers must pay these additional fees. Please note that this clause does not cover claims for fire, theft, vandalism or negligence. In the event of abuse, the customer will be billed an amount equivalent to the repair of the broken equipment, i.e. the costs relating to the replacement of parts and labor.

Certain transactions may appear in your account within 5 to 10 business days of the transaction.

For individuals, we accept personal credit and debit cards.
For account-holding customers, we accept credit cards, branch debit cards, direct deposits, checks by mail and Interac credit cards

Yes. The security deposit securing your reservation is taken only from your credit card. The final payment of the invoice can be made on the same card, on another credit card, or on a debit card at the branch.

No, the 9.9% Damage waiver fee and taxes are applicable

For individuals: we accept credit and debit cards for final payments. The deposit must be paid by credit card.
For customers who have an account: we accept payment by credit card, debit card (in branch), direct deposit and checks by mail.

We accept personal credit and debit cards. Credit cards, branch debit cards, direct deposits, checks by mail and Interac credit cards are accepted for our account customers.

You can contact us at 514-331-7779 at extension 10435 or by email at credit@simplex.ca